City Cruise Terminal — what to know
The terminal
City Cruise Terminal sits inside Dock Gate 4 in Southampton Western Docks (SO15 1HJ). It is a flexible-use terminal handling Princess Cruises, Royal Caribbean (Anthem of the Seas, Independence of the Seas), Norwegian and Disney sailings. The terminal forecourt sits directly inside Dock Gate 4 — drop-off is steps from the check-in hall.
How we work the route
On embarkation we time arrival to your check-in window. Western Docks access via Dock Gate 4 closes during high-volume turnarounds — we know which gate (4 or 10) your sailing uses on the day. On disembarkation we track the ship and meet you at the terminal exit with a name board.
Pickups across Southampton
Most-booked pickup points: Southampton Central railway station (5 min away by car), Premier Inn West Quay, Novotel Southampton, Mercure Southampton Centre Dolphin Hotel, plus Eastleigh, Romsey and Winchester long-distance pickups. Free waiting time on disembarkation for late ship arrivals.
