London → Cruise — how it works
The route
London (Zone 1) to Southampton cruise port is around 80 miles via the M3 — typically 1h 50m to 2h 30m depending on M25 / A3 traffic. We avoid the M25 westbound at rush hour. Direct door-to-door — no transit through London Heathrow / Gatwick.
London hotels and addresses we collect from
Any London hotel, private address, apartment or station — the driver comes to the door, loads your cruise luggage and drives straight to the terminal. That includes the West End and Mayfair, Westminster, Chelsea and Knightsbridge, Bloomsbury, Paddington, King's Cross / St Pancras, the City and Liverpool Street, Canary Wharf and London City Airport. Give us the hotel name and we meet you at the lobby or the concierge desk with a name board; give us a residential address and we come to the door. Pre-cruise overnight stays at Heathrow or Gatwick hotels are covered the same way, and flying in instead of driving down has its own pages for Heathrow and Gatwick. If the trip needs several legs arranging at once, book the whole itinerary together. Disembarking and heading back up? That is our Southampton to London service.
Which Southampton terminals
All five, at the same fare: Ocean (SO14 3QN), City (SO15 1HJ), Mayflower (SO15 1HQ), QEII (SO14 3GG) and Horizon (SO15 1AW). Ocean and QEII sit in the Eastern Docks behind Dock Gate 4; City, Mayflower and Horizon are in the Western Docks, reached via Dock Gate 8 or 10. Those are opposite sides of the port, so the terminal printed on your cruise e-ticket decides the gate — and knowing it in advance is what stops a driver arriving at the wrong end of the docks on embarkation morning. Tell us the terminal when you book; we confirm it on the day and time arrival to your check-in slot. Terminal-specific detail lives on the Ocean, Mayflower, City, Horizon and QEII pages.
Luggage & groups
Cruise luggage is heavier than airport luggage, and it decides the vehicle. A Premium takes up to 4 passengers with up to 3 cases; the 8-seater MPV (a Mercedes V-Class or similar) takes up to 8 passengers with up to 8 cases, which is what families and groups travelling down from London together usually need. Tell us your case count at booking and we send the right vehicle the first time rather than discovering the problem on the pavement.
Why not the train?
Door-to-door from your London hotel is a single journey: no interchanges to make on time, no luggage trolleys, and you arrive right at the terminal forecourt where the porters take your cases. One fixed price for the vehicle, so a couple or family is not paying per head.
What's included
Your fixed price covers the London Congestion Charge and ULEZ (for Zone 1 / inner-Zone 2 pickups), all motorway tolls, the £10 cruise service fee, meet & greet and ship tracking on the return leg. No meter and no surge — the number you see when you book is the number you pay.