How it works
After you disembark
Step off your ship and into a waiting viaUNO car. Your driver waits at the terminal exit with a name board — no kerb-side hunting, no last-minute taxi queue. Southampton disembarkation generally runs across the morning, though the exact slots are set by your cruise line and vary by ship, so we plan the pickup around the vacate-time you are actually given rather than a standard window.
Terminals we collect from
We collect from all five Southampton cruise terminals: Ocean (SO14 3QN), City (SO15 1HJ), Mayflower (SO15 1HQ), QEII (SO14 3GG) and Horizon (SO15 1AW). Tell us your terminal when booking; we confirm the active one on disembarkation day and time the pickup to your assigned vacate slot. Each terminal has its own page with the pickup detail for that berth — Ocean, City, Mayflower, QEII and Horizon — if you want to see where the car waits before you sail.
The drive
Southampton cruise terminals to Heathrow is around 75 miles via the M27 / M3 / M25 — typically 1h 30m to 2h 15m. Live traffic monitored on the day; we adjust pickup time if M25 is congested.
What is included
Ship-arrival tracking (no charge for late docking), meet-and-greet at the terminal exit with a name board, all road tolls, M25 / Heathrow drop-off charge, and luggage handling for cruise-sized cases.